Automation

Create an Auto Reply

Use Auto Replies for common questions such as the website link or how to open a ticket, so members get an immediate answer.

PathDashboard → Your server → Auto Reply

1. Click Add Auto Reply.
2. Enter a specific trigger word or phrase.
3. Write the reply and optionally attach an image or saved Embed.
4. Enable Mention User only when the mention is useful.
5. Select allowed channels, or leave them empty for all channels.
6. Create the rule and test with a regular message.

Prefer a phrase such as support link over a broad word such as support to avoid accidental replies.

Deletion is permanent

Edit a rule when you only need to change it. Deleted rules cannot be restored from the dashboard.

No reply?

• Match the saved trigger.
• Check allowed channels.
• Verify Send Messages and Embed Links.
• Keep image attachments below 5MB.